Check in process for Car Hire

Check in process for Car Hire

We are often asked how long it will take to collect my rental car from the pickup address.  Depending upon number of customers hiring cars etc., at the same time as your arrival it is difficult to give a definitive answer.  However, there are things you can do to ensure you speed up the check in process for your Car Hire.

Please ensure that on arrival at the car rental desk that the main driver is present and has the Car Hire Voucher which will have been received via email when the booking was made. The main driver’s driving licence, if you hold the new style licence both parts are required i.e. the plastic card and the Counterpart.  If you do not produce the Counterpart the car will probably not be released.  If you require an additional driver to be permitted to drive the hire car, that person will also have to produce both parts of the driving licence if applicable.  A valid credit card which is held in the main driver’s name with enough available funds, by which to pay any optional additional extras i.e. child car seat, additional driver etc., which will not have been charged at the time of booking, or for pre-authorisation in respect of excess amounts on your Insurance Policy.   You can purchase optional insurance which will cancel out any excess amounts.
 

We would also recommend that you bring with you extra i.d. in the form of a passport or utility bill just as backup should it be required.

If you have all of this information with you, the car hire collection process should be swift and you will be able to get on your way with your hire car.