Hamburg Airport Mini Guide
Introducing Hamburg Airport
Hamburg Airport is found 5 miles north of the city of Hamburg and handled 13m passengers last year. For those arriving by car there are 10,000 parking spaces handled by an automatic space indicator taking you to the nearest free space. The parking is spread over nine areas with a shuttle bus operating between P8, P9 and the terminals.
How do you get There?
66 airlines including the budget airlines, TuiFly, Air Berlin and Condor fly in and out of Hamburg. The national carrier Lufthansa is strongly represented too with international routes to Los Angeles, San Francisco, Sydney and Dubai available. Flights are a mix of permanent or seasonal, scheduled or domestic and no frills flights.
What Travel Options are There to get to the City?
S-Bahn route S1 will take you to Hamburg’s central railway station from where many major cities are accessible. The station is immediately in front of the terminal building. Several bus routes operate into the city centre and depart from in front of the terminal. If hiring a car from the airport, it is recommended that you pre-book as, at peak times, choices can be limited. The desks for the companies are found in Terminal 2 on level 0.
It is a good idea to send a member of your party through to the desks whilst others collect the luggage as long queues can form. Leaving the airport to continue your journey is easy. The airport access road joins onto the A7 to Schleswig-Holstein, the A1 and A24 for Mecklenburg and the A7 to Niedersachsen.
I Need Help!
The information desk can be found in the Airport Plaza and is open from 0600 until 2300. The desk can sell tickets for bus journeys and advise on accommodation and onward travel.
Shopping and Eating
- There are two banks offering a full range of banking services and a foreign currency exchange bureau at the airport plus several ATMs.
- Lost luggage should be reported to the dedicated desk on the departure level of Terminal 2 which is open from 0430 to 2300.
- The German Red Cross operate a first aid facility with trained first aiders in attendance. It can be found in the public area just after arrivals.
- Wi-Fi is available across the airport in ‘hotspots’, payable per use.
Shopping at the airport is quite comprehensive with a range of fashion and accessory shops. There’s also a bookseller and newsagents, a flower shop, luggage shop, electronics, toys, and a grocery store for those needing to stock up before heading away from the airport. There is also the customary duty free shop selling alcoholic drinks, tobacco products, perfumery and gifts.
The airport has a wide selection of places to eat, both before and after security, you can choose from five restaurants serving excellent a la carte meals before security and four after. Additionally, there are eight bar/café/snack retailers before security and nine after.
If you Need Extra Assistance
The airport has a downloadable policy on helping passengers with reduced mobility and with sufficient notice, usually more than 48 hours, the German Red Cross volunteers will help get you comfortably through the airport. There are call points across the airport for summoning assistance and the service can be arranged from home for a small fee. General assistance is available for disabled travellers but you should inform your airline before travelling so that necessary steps can be taken to assist you. The airport conforms to EU law on disability provision.